okbeet Privacy Policy

okbeet is an online casino and sports betting platform operating under the domain okbeet.org, serving players across the Philippines including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. For the purposes of this Privacy Policy, okbeet acts as the Personal Information Controller as defined under RA 10173 — meaning we determine the purposes and means by which your personal data is processed.

Our platform offers a full range of gaming products including online slots, live dealer casino tables, bingo, Jacks or Better video poker, Mahjong Ways 2, and sports betting markets — all denominated in Philippine Pesos (PHP) and accessible via GCash, PayMaya, and major Philippine bank transfers.

If you have any questions about how okbeet handles your personal data, you may contact our Data Protection Officer using the details provided in Section 14 of this policy.

okbeet collects only the personal data that is necessary for the provision of our services, compliance with Philippine legal obligations, and the protection of the platform's integrity. The categories of personal data we collect include:

okbeet collects personal data through the following channels:

• Direct submission: Data you provide when creating your account, completing KYC verification, making deposits or withdrawals, contacting customer support, or updating your account profile;
• Automated technical collection: Data gathered automatically through cookies, server logs, and similar technologies when you access the okbeet website or mobile web application — including your IP address, device identifiers, and browsing behaviour on our platform;
• Third-party verification services: Identity and document verification providers used for KYC purposes may share verification outcomes (pass/fail and ID validation status) with okbeet;
• Payment processors: GCash, PayMaya, and participating Philippine banks transmit transaction confirmation data to okbeet upon successful deposit or withdrawal processing;
• Regulatory disclosures: In limited circumstances, Philippine government authorities (PAGCOR, AMLC, NBI) may provide okbeet with data relevant to compliance investigations under applicable law.

okbeet does not purchase personal data lists from data brokers, and does not collect data from social media platforms without your explicit consent.

okbeet processes your personal data for the following specific and legitimate purposes:

• Account creation and management: To register your account, authenticate your identity upon login, manage your profile settings, and maintain your account history;
• Service delivery: To provide access to online casino games, sports betting markets, bingo, and live dealer tables; to process wagers; and to credit winnings to your balance;
• Payment processing: To process deposits via GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, 7-Eleven, and Cebuana; and to process withdrawal requests to verified Philippine bank accounts or e-wallets;
• KYC and identity verification: To verify your identity and age (21+ requirement) in compliance with PAGCOR guidelines and RA 9160 (AMLA) as amended;
• Fraud prevention and platform security: To detect and prevent fraudulent activity, account takeovers, money laundering, and the use of automated bots or scripts;
• Responsible gaming compliance: To administer deposit limits, loss limits, cooling-off periods, and self-exclusion requests; and to monitor gaming behaviour for indicators of problem gambling;
• Legal and regulatory compliance: To meet obligations under RA 10173 (Data Privacy Act), RA 9160 (AMLA), PAGCOR regulations, and any other applicable Philippine law;
• Customer support: To respond to your queries, resolve disputes, and process formal complaints;
• Platform improvement: To analyse aggregated, anonymised usage data in order to improve platform performance, game selection, and user experience;
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates via email or SMS — but only where you have opted in to receive such communications. You may opt out at any time.

Under the Data Privacy Act of 2012 and its implementing rules, okbeet processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between okbeet and you as a registered player — including account management, game delivery, and payment processing;
• Legal obligation: Processing necessary to comply with Philippine laws and regulations, including AMLA reporting requirements, PAGCOR licensing conditions, and NPC data governance requirements;
• Legitimate interests: Processing necessary for the legitimate interests of okbeet or third parties, including fraud detection, platform security, and the prevention of problem gambling — provided these interests are not overridden by your data protection rights;
• Consent: For marketing communications and the use of non-essential cookies. You may withdraw consent at any time by adjusting your account communication preferences or cookie settings, without affecting the lawfulness of processing prior to withdrawal.

okbeet does not sell, rent, or trade your personal data to third parties for commercial gain. Your data may be shared with the following categories of recipients, strictly on a need-to-know basis and subject to contractual data protection obligations:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and Cebuana receive the minimum data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and applicable Philippine financial regulations;
• KYC and identity verification providers: Third-party identity verification services used to confirm your identity, age, and document authenticity in compliance with PAGCOR and AMLA requirements;
• Cloud infrastructure and hosting providers: Secured data centre and cloud service providers that host okbeet's platform infrastructure. All such providers are contractually required to apply data security standards consistent with RA 10173;
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government bodies, where disclosure is required by law or by a lawful order;
• Customer support and live chat providers: Third-party support platform providers who handle live chat and ticketing functionality are contractually bound to process your support data solely for the purpose of delivering support services;
• Corporate group entities: Where okbeet operates as part of a group of companies, data may be shared within the group for internal compliance, audit, or risk management purposes, subject to the same data protection standards as this policy.

In all cases, okbeet ensures that data sharing agreements include appropriate data processing clauses, confidentiality obligations, and security requirements consistent with the Data Privacy Act of 2012.

okbeet uses cookies and similar tracking technologies on its website and mobile web application. Cookies are small text files stored on your device that help us deliver a better, more personalised gaming experience. We use the following categories of cookies:

• Strictly necessary cookies: Essential for the operation of the platform — including session management, authentication, and security. These cannot be disabled without impairing platform functionality;
• Functional cookies: Used to remember your preferences such as language settings, game lobby filters, and responsible gaming limit configurations;
• Analytics cookies: Used to collect anonymised data about how players use the okbeet platform — including pages visited, session duration, and features interacted with. This data helps us improve platform performance and game selection. Analytics data is aggregated and does not identify individual players;
• Marketing cookies: Used only where you have provided explicit consent, to personalise promotional offers and bonus notifications displayed on the platform. No marketing cookies are used to track your behaviour across third-party websites.

You may manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in to your okbeet account. For marketing cookies specifically, you may also withdraw consent through your account communication preferences page.

okbeet retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, or as required by applicable Philippine law. Our standard retention periods are as follows:

At the end of each applicable retention period, personal data is either securely and permanently deleted from okbeet systems, or anonymised in a manner that renders it impossible to re-identify the data subject. Anonymised data may be retained for statistical and platform improvement purposes without time limitation.

okbeet takes the security of your personal data seriously. We implement a layered approach to data security, combining technical, organisational, and physical safeguards designed to protect your information against unauthorised access, disclosure, alteration, or destruction.

Our technical security measures include:

• TLS 1.2 / 1.3 encryption for all data transmitted between your device and okbeet servers;
• AES-256 encryption for sensitive personal and financial data stored at rest;
• Multi-factor authentication options for player account access;
• Continuous intrusion detection and prevention systems (IDS/IPS) monitoring okbeet infrastructure;
• Regular penetration testing and vulnerability assessments conducted by qualified third-party security firms;
• Strict role-based access controls limiting staff access to personal data on a need-to-know basis.

Our organisational security measures include mandatory data privacy training for all okbeet staff who handle personal data, a documented incident response plan, and contractual data processing agreements with all third-party service providers.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by okbeet. You may exercise any of these rights by contacting our Data Protection Officer using the details in Section 14:

• Right to be Informed: You have the right to know that okbeet is collecting and processing your personal data, and to receive clear information about the purposes, scope, and methods of processing — which this Privacy Policy provides;
• Right to Access: You have the right to request a copy of the personal data okbeet holds about you, along with information about how it is being used. We will respond to access requests within 15 business days;
• Right to Correction: You have the right to request that inaccurate, incomplete, or outdated personal data held by okbeet be corrected. Many fields can be updated directly through your account settings; others require a formal correction request;
• Right to Erasure (Right to be Forgotten): You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. Note that this right is subject to overriding legal retention obligations under AMLA and PAGCOR regulations;
• Right to Object: You have the right to object to processing of your personal data carried out on the basis of legitimate interests, including profiling for direct marketing purposes. We will cease processing upon receipt of a valid objection unless we can demonstrate compelling legitimate grounds that override your rights;
• Right to Data Portability: You have the right to receive a copy of personal data you have provided to okbeet in a structured, commonly used, machine-readable format, and to request that we transmit that data to another personal information controller where technically feasible;
• Right to Damages: You have the right to claim compensation for any damages suffered as a result of inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorised use of your personal data, in accordance with RA 10173;
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe okbeet has violated your data privacy rights. The NPC can be reached through privacy.gov.ph.

okbeet will not discriminate against you for exercising any of the above rights. Exercising your data rights will not affect your ability to use the okbeet platform, subject to the practical limitations described under each right above.

Age verification is a mandatory component of the okbeet registration and KYC process. Any account found to belong to a person under the age of 21 will be immediately suspended. Any deposits made and any winnings accumulated in such an account will be forfeited and, where possible, the original deposit amount will be returned to the depositing payment method after investigation.

If you are a parent or guardian and have reason to believe that a person under the age of 21 has registered an okbeet account or provided personal data to our platform, please contact us immediately via [email protected]. We will investigate and take appropriate action, including deletion of the minor's data, as quickly as possible.

okbeet does not direct any marketing communications, game content, or promotional materials toward individuals under the age of 21, and takes all reasonable steps to prevent minors from accessing the platform.

Where okbeet engages third-party service providers — such as cloud infrastructure providers, identity verification platforms, or customer support software vendors — whose servers or operations are located outside the Philippines, personal data may be transferred to and processed in jurisdictions other than the Philippines.

okbeet will only transfer personal data outside the Philippines where at least one of the following conditions is met:

• The recipient country has been assessed by the NPC as providing an adequate level of data protection;
• okbeet has entered into a data transfer agreement with the recipient that incorporates the NPC's standard contractual clauses or equivalent safeguards;
• The transfer is necessary for the performance of your contract with okbeet (e.g., processing an international payment);
• You have given your explicit consent to the transfer after being informed of the possible risks.

In all cases of cross-border transfer, okbeet contractually requires the receiving party to maintain data protection standards at least equivalent to those required under RA 10173 and this Privacy Policy.

okbeet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, changes in Philippine privacy law, or changes in regulatory guidance issued by the NPC or PAGCOR.

Where changes are material — meaning they significantly affect how we use your personal data or the rights available to you — we will provide advance notice via the email address registered on your okbeet account and/or via a prominent notice displayed on the platform, at least seven (7) days before the changes take effect.

Non-material changes, such as updates to contact information, clarifications that do not alter the substance of the policy, or corrections of typographical errors, may be made without prior notice. The updated effective date at the top of this policy will reflect any such revision.

Your continued use of the okbeet platform after any amendments to this Privacy Policy take effect constitutes your acknowledgement of the updated policy. If you do not agree with any changes, you may close your account and request deletion of your personal data in accordance with Section 10 of this policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or okbeet's handling of your personal data, you may reach our Data Protection Officer (DPO) through the following channel:

When submitting a data subject rights request, please include your full name as registered on your okbeet account, the specific right you wish to exercise, and sufficient detail to allow us to locate and verify your identity before processing your request. okbeet will not process data subject rights requests from unverified individuals in order to protect against unauthorised access to account data.

If you are not satisfied with our response to your request, you have the right to escalate your complaint to the National Privacy Commission of the Philippines at privacy.gov.ph — the independent supervisory authority responsible for enforcing RA 10173 in the Philippines.

okbeet is committed to resolving all data privacy concerns in a fair, transparent, and timely manner. We treat every data subject rights request with the same seriousness and respect that we extend to every aspect of our players' experience on the platform.